Service within the GTA:
Avaya IP Office / BCM / Nortel Norstar / CICS / MICS: $120 per hour (1 hour minimum charge).
If service call is outside the GTA driving charge is $30 per hour.
With newer systems most changes can be made remotely, allowing for quicker repair as well as a reduced rate. Our rate for remote support is $30 per 15 minutes (minimum 15 minute charge).
All our products come with a 1 year standard warranty unless otherwise stated. If you would like to add additional years of service to your purchase please inquire on an individual basis.