Service

Service Rates

 

On-Site Support:

Service within the GTA:

 

Avaya IP Office / BCM / Nortel Norstar / CICS / MICS: $120 per hour (1 hour minimum charge).



If service call is outside the GTA driving charge is $30 per hour. 



Remote Support:

With newer systems most changes can be made remotely, allowing for quicker repair as well as a reduced rate. Our rate for remote support is $30 per 15 minutes (minimum 15 minute charge).

Warranty

 

All our products come with a 1 year standard warranty unless otherwise stated. If you would like to add additional years of service to your purchase please inquire on an individual basis.





Frequently Asked Questions



Answers to commonly asked questions regarding Moving, New Installs and more

Downloads



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