Service within the GTA (minimum 1 hour charge, billed in 15 minute increments after first hour):
Avaya IP Office / BCM / Nortel Norstar / CICS / MICS: $120 per hour
If service call is outside the GTA driving charge is $50 per hour.
With newer systems most changes can be made remotely, allowing for quicker repair as well as a reduced rate. Our rate for remote support is $25 per 15 minutes (minimum 15 minute charge).