Legacy Avaya / Nortel Business Phone System Support


Simply Connected provides support for clients with existing Legacy Avaya / Nortel Norstar, CICS, MICS and BCM Systems. Although these products have now been discontinued we continue to provide support, new/refurbished parts and service contracts.

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Our on-site service rates are $90 per hour within the GTA (minimum 1 hour + $30 travel for first hour). 

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If you are unsure which system you have you can use the images below to help determine your system. 

Nortel M7310 digital phone
Avaya Nortel T7316e Digital Phone
Nortel Meridian M7324 phone
M7208 Nortel digital phone set

T7316e

M7324

M7310

M7208

Nortel Norstar Compact Integrated Communications System (CICS)

CICS

The Nortel / Avaya Compact ICS (CICS) is a very reliable phone system for a smaller offices with up to 24 phones. This is a very popular phone system still in use by many businesses in the Greater Toronto Area and continues to be support ted by Simply Connected.



This system has now been discontinued by Avaya.

Nortel BCM 50 a and e, Avaya BCM
Nortel MICS (Modular Integrated Communications System)

MICS

BCM 50
Avaya Nortel BCM 400 and BCM 450

BCM400 / BCM 450

The Nortel / Avaya Modular ICS (MICS) is a very reliable phone system for a larger offices with up to 192 phones. This is a very popular phone system still in use by many businesses in the Greater Toronto Area and continues to be support ted by Simply Connected. 



This system has now been discontinued by Avaya.