Legacy Avaya / Nortel Business Phone System Support
Simply Connected provides support for clients with existing Legacy Avaya / Nortel Norstar, CICS, MICS and BCM Systems. Although these products have now been discontinued we continue to provide support, new/refurbished parts and service contracts.
Our on-site service rates are $90 per hour within the GTA (minimum 1 hour + $30 travel for first hour).
If you are unsure which system you have you can use the images below to help determine your system.




T7316e
M7324
M7310
M7208
CICS
The Nortel / Avaya Compact ICS (CICS) is a very reliable phone system for a smaller offices with up to 24 phones. This is a very popular phone system still in use by many businesses in the Greater Toronto Area and continues to be support ted by Simply Connected.
This system has now been discontinued by Avaya.

MICS
BCM 50

BCM400 / BCM 450
The Nortel / Avaya Modular ICS (MICS) is a very reliable phone system for a larger offices with up to 192 phones. This is a very popular phone system still in use by many businesses in the Greater Toronto Area and continues to be support ted by Simply Connected.
This system has now been discontinued by Avaya.